Shipping policy
SHIPPING
Shipping artwork is a delicate process. We take every precaution to make sure your work of art is received in good condition. With that being said, we do need to point out a few things that may seem obvious but still need mentioning.
- During Christmas & festive periods, orders may take up to 21 days.
- PO Box addresses are NOT accepted.
- Please read your order carefully for size and if it includes a frame or not.
- Please inquire if you would like a quote to ship out of North America (International shipping options)
- Shipping is NOT included in the artwork price. Shipping is calculated in the shopping cart once the "ship to" address is added.
- All payment options are located in the shopping cart check out process.
- If you would like expedited shipping please inquire, otherwise standard ground shipping will be provided to reduce expense.
- Customs & Duties for cross-border shipping is NOT included in the shopping cart. We don't have control over these fees nor do we collect this payment. This is payable to the courier company directly upon receipt of artwork and is dictated from the customs and duties department.
- Please check out our FAQ tab on our website for more shipping questions and answers.
- Once your order is finalized in the shopping cart and payment is received, you'll receive a confirmation and tracking number for shipping.
Large original stretched paintings or paintings in frames are packed very carefully in custom made sturdy cardboard boxes with layers of bubble wrap and will come ready to hang on your wall. The canvas paper paintings are carefully rolled, wrapped in tissue paper and bubble wrap and mailed in a sturdy tube.
International Shipping
If you are outside Canada and your painting is deemed large (not cost-effective to send assembled) it will be taken off its stretcher bars, carefully rolled, bubble wrapped, and placed in a sturdy mailing tube for transit - this service is free.
I do this for two reasons, firstly it's safer for original paintings to travel this way, and secondly, shipping large canvases in a box can be extremely expensive. So the money you save with free shipping will more than cover the cost of getting it re-stretched by your framer. Please note that for international orders, any taxes and duties due upon delivery are the sole responsibility of the purchaser. Also please understand that I will provide insurance the artwork for the full price and cannot reduce the insurance price to suit your countries import tax laws.
DOWNLOAD the Shopify App called "Shop" to help instantly track your orders.
Domestic
Canada
Rate name Conditions Price
Standard $0.00–$9.99 Free
Standard $10.00–$49.99 $12.50
Standard $50.00–$249.99 $25.00
Standard $250.00–$499.99 $40.00
Standard $500.00–$999.99 $80.00
Standard $1,000.00 and up Free
US Cross-border
United States
Rate name Conditions Price
Standard $0.00–$49.99 $15.00
Standard $50.00–$99.99 $25.00
Standard $100.00–$249.99 $35.00
Standard $250.00–$499.99 $50.00
Standard $500.00–$999.00 $100.00
Standard $1,000.00 and up Free
Rest of the World
Contact us with your address and we will provide you with shipping rates